---
title: HP Officejet Pro 8600 "Scan to Network Folder" always fails on Windows 10
date: 2020-04-10
summary: Setting up Scan to Network Folder on an HP Officejet Pro 8600 always ended in an error, because the printer only speaks SMB1. Enabling the Windows SMB 1.0/CIFS Server feature made it work, at a security cost.
tags: printers, hp, smb, windows
environment: Windows 10; HP Officejet Pro 8600
author: shaun
status: published
aliases: Scan-to-a-Network-Folder-on-HP-Officejet-Pro-8600.html
---

## Symptoms

The *Scan to Network Folder* setup wizard on an HP Officejet Pro 8600 always ended with a
generic error when pointed at a share on a Windows 10 PC.

## Cause

The 8600's firmware only supports **SMB 1.0** for network folders. Windows 10 ships with the
SMB1 server disabled.

## Fix

Found in [this HP community thread](https://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/Setting-up-Scan-to-a-Network-Folder-on-HP-Officejet-Pro-8600/td-p/6484356):
enable the SMB1 server and reboot.

**Control Panel → Programs and Features → Turn Windows features on or off →
SMB 1.0/CIFS File Sharing Support → tick *SMB 1.0/CIFS Server*** → OK, then reboot.

![Windows Features dialog with SMB 1.0/CIFS Server ticked](smb1-feature.png)

> **Caution (2026):** SMB1 is obsolete and was the vector for WannaCry. Only enable it on a
> trusted network, ideally on a machine whose only job is receiving scans. Scan-to-email or
> HP's own scanning software avoid SMB entirely.